Appeals Procedure for Academic Matters
Students may appeal academic decisions regarding a grade or other actions resulting from their academic performance. Students must follow the proper steps in the appeal process, observing the time limits for completion of various steps in the process as follows:
Students must seek to resolve academic matters informally with the instructor within ten working days of the occurrence, or issuance of a grade. If the student’s concerns remain unresolved after the discussion with the instructor, the student may proceed to Step II within ten working days after speaking with the instructor. During the spring/summer session(s), when an instructor may not be available, students may proceed to Step II after an effort is made to communicate with the instructor.
Students may formalize complaints by completing an online Incident Report form on our website at: www.schoolcraft.edu/sccares.
The administrator will review the complaint, investigate the facts, and send a written decision to the student within ten working days. If both the student and administrator agree, the time limit may be extended.
If the academic issue is not resolved to the student’s satisfaction, an appeal may be made to the Vice President of Instruction. The student must complete an online Incident Report form on our website at: www.schoolcraft.edu/sccares within five working days of receipt of the Step II decision. The Vice President of Instruction will hear the complaint, investigate the facts and, if needed, convene a hearing of the individuals involved. A written decision will be given within ten working days of submission of the appeal. Certain circumstances may make it impossible to respond within the ten day time limit. If both the student and the Vice President of Instruction agree, the time limit may be extended; otherwise a decision will be made on available facts. Occasionally a situation arises which requires more immediate action. Examples include deadlines such as graduation dates, external testing dates, and transfers to other institutions or employment opportunities. The student may request an Expedited Process from the Vice President of Instruction by completing an online Incident Report form on our website at: www.schoolcraft.edu/sccares. If the Vice President of Instruction and Vice President of Student Services concur, the case will proceed immediately to Step IV.
If the matter is still unresolved, the student must notify the Vice President of Student Services by completing an online Incident Report form on our website at: www.schoolcraft.edu/sccares no later than five working days after the Step III decision is rendered. The Vice President of Student Services will convene and chair a Hearing Committee within ten working days. The Hearing Committee will have an equal number of faculty, students, and administrators. Students have a right to:
- Hear all statements made about the situation and examine relevant materials, as long as such examination does not violate the Family Rights and Privacy Act or other laws and policies.
- Question any person or material presented.
- Present their own cases including supporting material or testimony.
- Have an advisor or legal counsel present, who will not speak for the student.
- Tape record the hearing or otherwise make a record of the proceedings.
The Vice President of Student Services will complete the process with a final written decision to the student no later than ten working days after the hearing. That decision* is final and concludes the appeal process.
* A review of the decision is conducted by the President and/or designee and may involve legal counsel.